That is a damn fine uniform. It happens to be one of the really cool things you can unlock in Star Trek Online. There’s a lot of things you can unlock in the game, more than just uniforms. There’s weapons, armour, ship weapons, shields, devices to help in space and ground missions. Naturally, as you progress through the missions and episodes of the game, new missions and episodes unlock (the main story missions are called episodes, where there’s a series of missions that focus on one arc). If you collect certain weapons, shield and armour types together, they will unlock additional abilities to help you in combat.
The above uniform, I opened up while performing the duty roster missions (what I call XP while you are away from your computer, because you just set the mission and then walk away). Four ranks in Diplomacy of the duty roster missions and you unlock the uniform, plus the ability to transwarp to DS9 (at the other ranks you can transwarp to Starbase 39 and Deep Space K-7), plus you get the option to have an bridge officer from an enemy faction. I picked an Orion (I wanted a Ferasan but those are a species you have to buy in Cryptic’s C-Store… which I’ll get to in a bit).
You can also do actual missions that help to unlock ship items (weapons, shields, consoles, impulse engines and deflector) which unlock additional abilities, as well as personal shields, armour and weapons. I managed to unlock the entire M.A.C.O set of armour, shields and weapons for M’iaa (above) which gives the ability to replenish personal shields and remodulate weapons on the fly while fighting against the Borg.
That’s all great, it takes a long time to unlock this stuff and there’s a feeling of accomplishment when you do so.
However, for as much as there is this stuff you can unlock, it’s really annoying to see how much stuff you can unlock just by buying it. Cryptic has the C-Store, which uses real word dollars to buy in game currency. It is a lot of in game currency, mind you, as $20 will get you about 1500 which can buy some decent things. You can buy additional ship skins and types. For example, M’iaa’s ship is the U.S.S. Ocelot, a Defiant Class Escort ship complete with cloaking device. There is a Defiant Class ship you can unlock when you reach the captain’s level, but it doesn’t have the cloak. You can even buy playable races (like Caitian and Ferasan) and certain bridge crew species (like Caitain and Ferasan). I’ve taken advantage of that, plus I’ve taken advantage of all of the costume add ons. This I have no issue with, because it’s a quality of life aspect to the game. Customizing things so that you stand out in the game just a bit.
What really annoys me is one aspect of the game which manages to drop lock boxes. These lock boxes contain special additions for your character to use. Weapons, shields, duty rostes to complete your duty roster crew, costume pieces, and in the case of the Ferengi lock boxes, lobi crystals which can be used to buy a few other add ons. You even have a chance to open a box with a ship (Cardassian, Jem Ha’Dar, Tholian, Ferengi, Mirror Universe ships available). What picks at me is that the keys required to open the boxes require real world money to buy. And they aren’t cheap. Over 1000 in game credits to buy ten of them. Which isn’t so bad, but at the frequency of which the lock boxes drop, it can get very expensive.
These aren’t achievements you can unlock, but achievements you can buy. And even then, the chance of getting a ship is remote.
Costumes and ship skins I don’t mind paying for. It’s an added bonus to the game to help make you look unique. I do have an issue with being forced to buy keys to open boxes in order to have a chance of something really different. What I’d suggest is keep the keys in the store, but have certain missions that will offer the chance to get a key as a reward on completion of the mission. Make that drop rare enough, so when a player does manage to get one, it’s a real accomplishment. If players want to shell out cash to buy keys, so be it, be at least give players the opportunity to be awarded keys in game. Even make a key bundle of ten a reward option.
It’ll make the reward actually feel like an achievement.